Wes T
@wes39
10 Feb 2026
Very poor customer service from the counter lady (vietnamese, speaks chinese, wears mask usually). She lacks basic courtesy and manners. I frequent this stall regularly, but she reacts negatively whenever I request for extra chilli padi. Previously, she berated me for not asking during ordering (I requested for it after paying, not sure why it’s an issue), which I kept quiet and took note of. She could have said it in a neutral manner instead of being harsh about it. On my recent visit, I asked politely before leaving and she was hostile, begrudgingly telling me she already gave me one packet. I was fully aware of that and simply requesting extra chilli padi as I usually add a lot to my soup. She adopted a very impatient tone and poor attitude over a simple common request, which was unnecessary. When confronted for her rudeness, she refused to admit her unprofessional behavior, pushed the blame to me, and offered no apology. She also raised her voice. Completely uncalled for. She has no sense of basic etiquette. Do not project your personal unhappiness onto others. Customers should not be treated this way over a simple request. Ruined the experience.












