I had a very disappointing experience today at Paradise Biryani, though I must say the Kerala Chaya was very nice.
I ordered ghee dosa, but the gravy was too thick, lacked salt, and the portion was not sufficient for such a large dosa.
I also ordered chicken biryani as a takeaway for my friend. Later, I decided to buy mutton biryani for myself and clearly asked the staff which packet was chicken and which was mutton. The serving staff informed me that the packet with gravy was mutton. Based on this information, I delivered the chicken biryani to my friend, but it turned out to be mutton instead.
My friend’s place is too far, so I couldn’t go back to exchange it. Since my friend does not consume mutton, the biryani had to be thrown away, which was a complete waste of money.
This is not the first time I’ve been served the wrong food at this outlet. The service is really poor, and such mistakes can put customers in an awkward situation, especially when ordering food for others. I do not recommend this place, particularly for takeaway orders. Highly recommend avoiding this outlet.