We decided to come here for a quick dinner near our home. I ordered a Chicken burger and was taken aback when I was served. The fries were overly toasted. I may have said burnt but in my mind, what is meant was it really overly done and wasn't up to standard. The bun was also burnt. You can see the black mark on top. When I feedback to the lady, she insisted there was nothing wrong. She said the color was because of the coating and so was the bun. She spoke bluntly, non emphatically, simply insisted there was nothing wrong and just wasn't willing to hear from customer's perspective. I was flabbergasted, made more annoyed by her rude attitude of refusing to see from my perspective as a paying patron. Only after she heard me saying it's ok I will post online she confronted me about it. I simply replied, it's ok you do you, I do me. Later on, the chef came out and explained to me politely that this is how restaurant serves burger and fries. His attitude was better. And he offered to redo if i insisted. We were rushing to go to the playground for my child evening play before the other kids goes home. Hence I told him it is fine.
But just for the record, as someone who had been in b2b sales and business development, locally and globally, having dined and been dined at so many restaurants locally and globally, don't try to fool me saying this is restaurant standard.
Anyway, i left the top of the bun alone, ate some fries but really cannot, didn't want to have sore throat. And the chicken portion in the chicken burger is really miserable. Btw, I am writing this post now at 6plus am cos I just woke up with a sore throat.
To be fair, my child beef pasta was good and she finished it. My husband chicken pork chop is also decent. The tomato soup was not bad.
But the chicken burger is really cmi. Don't order this. You can judge from the picture. But of course, if you like this type of overly grilled or toasted burger and fries for $15.90 before gst, then go for it.
Also, don't expect much service and positive experience from the lady here.