Sushi Express

I took the lunch on Monday at this restaurant.They didn’t remove the skin,it looks disgusting and tastes bad.

All are good. Standards are maintained. Regularly topping up diff choices of sushi on conveyer belt. Seats, tables and cutlery all are clean too. Only issue is not enough staff during peak hours. Hence, special order.. bills and etc needs to wait a longer time than usual. Lastly, one of the servers (long hair aunty) damn nice. Despite we reached at 9.15pm on one of the occasions, she still served us with warmth and friendly.

Worst place ever.Don't GO THIS PLACE STAFF IS CHOOSY WHO THEY WANT TO TREAT NICE & WHO ARE NOT. Happen passerby the shop, was thinking what to eat at 11.15am. My baby 2 years old, saw a lady arranging a balloon,so we asked permission for one, since my baby saw it. The staff is so unfriendly and say no to my baby, she says only for dine-in. My baby start to cry,I comfort my baby. After that,there is another couple with a baby same age as my girl, also passerby and guess what "that lady gave the balloon. Please kindly teach the staff to be friendly and fair what is customer services. I believe she is not certificate & satisfied "what is customer services" please send them a course. I came at 7 June 2026 at 11.15am who is arranging the balloon. I can tell only & describe says it a lady i can spill more but I choose not to publish her in public. I really hope the management do something to this staff. I will never pass by the shop or recommend to this places. Worst experience ever and disappointing. I think with just one balloon away won't go harm to the restaurant.

Love their seasonal menu & absolutely adore their salmon mentaiko. I’m always finding myself back here whenever I’m craving for Japanese food but don’t want to spend too much.

My family and I had the worst experience this evening. We ordered food that was not available on the conveyor belt but it took a long while so when we checked the order again after 20mins, service staff was unable to serve still, we then repeated same order for 3 times over 1hr and still did not get them. Super disappointed, never had such bad experience... My girl end up not getting her handroll and worst we all left not filled. The preparation staff even shouted at the service staff when they tried to enquire our food and the preparation staff replied loud enough for us who were seated just beside to hear him clearly "WHY, CAN'T YOU SEE i AM BUSY! ASK THEM TO WAIT!" Having said that, he just left our ordered food on the belt and ask the service staff to tell us food already served, ask them to take from the belt themselves. By the way, the outlet was not filled, seevice staff also dare not give us the name of the preparation person. Please look into it.

While the taste and quality of the food is pretty standard for any Sushi Express restaurant, for this particular outlet in Clementi Mall B1, two issues have been apparent over the years: 1. Service is inconsistent - during both peak and off-peak periods. 2. In most occasions, utensils are not clean. Our recent experience: Came at around 5:30pm (Tuesday) for early dinner. Immediately ordered miso soup and caramelised salmon sushi. Only the soup came shortly after. The restaurant was clearly understaffed so we settled with sushi on the belt. About 10 mins later, we ordered udon. Until we left at 6:25pm, the sushi and udon we ordered didn’t come. I checked and our order was actually recorded. This was not the first time we experienced such issue. Recommendation: 1. Do check on your order several times with the staff. 2. Do rinse all the utensils (especially cups and chopsticks which are dark colored) with hot water and wipe thoroughly with tissue provided.

Had a highly frustrating experience at this sushi spot. The staff training and restaurant management are a complete joke. ​The food selection on the conveyor belt was limited today, so I tried to order salmon fish roe which we ordered eveytime we came here before, but the staff had no clue what it was. After pointing it out on the menu, I was made to wait forever, only to be given a series of conflicting and unprofessional excuses by different waitresse— one said no come with Sushi, the other said they didn't have it at all, or kept weirdly repeating, "This costs $5 ah." ​After another long wait, they finally served the food, but it was completely wrong—they brought out salmon sashimi instead of fish roe! When paying, the cashier gave yet another ridiculous excuse, claiming they couldn't serve the item because they "ran out of plates." ​The entire restaurant was in pure chaos; I saw other tables getting wrong orders and takeaway packs messed up too. Total lack of communication and zero efficiency. Save your time and money, go elsewhere!

Came at about 2.30pm on a Sunday and there were no food on the conveyor belt