Burnt Cones

Waffles were good and crispy though service is slow as they seem to only have one waffle machine. selection of ice cream is limited. however, the biggest issue is with the lady crew who looked like the customers owed her a million and absolutely hated her job. at some point in time, she even threw all the spoons into the sink loudly and the whole cafe went quiet… if ur service crew hates their job, maybe they shouldn’t be doing this job 🤣

A Cool New Favorite Spot! ☕️🍦 We had a fantastic time at Burnt Cones! The ambience is sleek, modern, and undeniably cool—making it the perfect place to just hang out and relax. As for the treats, everything was spot on. The flat white was smooth and beautifully brewed, pairing perfectly with a wonderfully flaky, warm butter croissant. But the real star of the show was the double scoop of cookies and cream ice cream—incredibly rich, creamy, and satisfying. Great vibes, delicious treats, and excellent coffee. We’ll definitely be back for more!

I have never had such a terrible gelato texture. It's like a solid piece of rice cake, incredibly chewy. There's no milky flavor; it just feels mushy in your mouth. Please refer to the video below for a better understanding of the texture.

Visited on a public holiday, so it was very crowded and the space felt quite squeezed. Despite that, the staff were patient and kindly walked us through the different flavours, which we really appreciated. The kids’ favourite was the dark chocolate — very rich and thick. We also tried the pistachio (one of their bestsellers), which was creamy, personally, not my favourite. The maple pecan was another highlight, personally enjoyed the nutty, slightly caramelly, but not overly sweet flavour. We also went for their collab “Song He rice” flavour, which was quite interesting, in both taste and texture, almost like glutinous rice. Spent about $29 on 5 scoops of icecream.

I came in yesterday and ordered something — but my order was accidentally missed. When I brought it up, the staff were incredibly gracious about it. They owned their mistake without hesitation, apologised sincerely, and even offered to compensate me, going above and beyond to make things right. Honestly, it made me appreciate this place even more. Anyone can have a smooth day, but it's how a team handles the tough moments that reveals their true character. The team here (I forgot your names sorry) showed real heart and professionalism in how they recovered. If management is reading this: these staff members deserve recognition. A raise wouldn't be unwarranted. 🙏 Thank you for turning a small hiccup into a genuinely memorable experience.

Tried the Stracciatella and really enjoyed it! The gelato was smooth, creamy, and not overly sweet, with generous chocolate shavings that gave a nice crunch in every bite. You can really taste the quality of the ingredients. The staff were friendly, and the overall experience was great. Definitely worth a visit if you’re looking for good gelato. I’ll be back to try more flavours!

Amazing waffles with ice cream, but maybe I'm there a bit late, it seem like lots of items are not available when I scan to order my "after meal" ! The gelatos are great and smooth and not my first time here though..

Favourite gelato round the area. Have been a regular since it’s inception and I must say instead of standards dropping like most other brands with many outlets the quality of food and service here have remained top notch and have even improved. Favourite flavours are definitely the pistachio, ube and black sesame and they tend to have very nice promotional gelato in rotation to keep things special and exciting. Waffles are also perfectly crisp whilst also soft and fluffy with the right amount of sweetness and strong but not overpowering buttery taste highlights the quality of butter they use.