Mì Quảng Ếch Bếp Trang - Đặc sản Đà Nẵng 177 Hồ Nghinh

Other customers should think twice before giving a 5-star rating to a restaurant just to receive a bottle of corn milk, only to be met with unprofessional service and poor customer service! My family and I visited this restaurant in Da Nang, a city known for its high quality food and beverage. How can there be such terrible food and beverage experiences? No one came to serve us; we had to call five or seven times before a staff member finally came. My mother saw a 5-star rating promotion on Google Maps offering a free bottle of corn milk – no problem! There was also a sign that said, "Each 5-star review earns staff 30-50k VND." Everything was fine until the cashier included the free bottle of milk in the bill. If I hadn't questioned why there was a 1k VND charge for four identical meals plus the free bottle, perhaps that staff member would have pocketed all three 5-star ratings from our table and the money for the free milk – a truly deceptive move! When I voiced my complaint, the cashier said, "The cashier accidentally included it in the bill," and brought me another bottle of milk. So what? That's the cashier's problem; they should pay for the bill, not make the customer pay for it like this! What kind of work process is this? The cashier is standing around on their phone, and when there's a problem with a customer that hasn't been resolved, they go somewhere else and tell the waiter to take the blame for them? If the restaurant wants to continue to grow, I think they should retrain their staff, from work ethics to how to behave and handle problems. I can't believe the owner or manager would let them work as cashiers with that kind of work ethic! I'm also in the F&B industry, so if that "cashier" reads these reviews, please don't judge whether I have expertise or not. 🙂

The food was delicious, generally nothing to complain about. However, the restaurant was crowded and there was no manager. The two young staff members couldn't manage everything, there was a lack of communication with customers, and customers had to wait a long time for their food. If they saw they couldn't keep up with the demand, they should have stopped taking customers. But the main problem was the lack of a manager at the restaurant, which was very unfair to the staff.

You can get a drink if you leave a 5-star review. Aside from that, they didn't give us a salad plate which was supposed to come with Mi Quang. I'm not sure if this is because we are foreigners. The amount of vegetables that come with Nem is a little. Also, this place is supposed to accept NFC payments in Google Maps but they don't.

Customers were kept waiting too long. The staff didn't say anything and showed no enthusiasm when customers arrived. A famous brand won't last forever if it doesn't prioritize its customers. The paper napkins were all gone, and the dirty tables weren't wiped.

The best Mi Quang I've had in Da Nang. In my 2 months here, I've been here a few times for Mi Quang and it was always enjoyable. I would also recommendthe Frog special .. it's delicious. Staff are also very friendly and attentive, food comes out fast and price is very competitive. I Included this restuarant on my Da Nang Food Tour video on YouTube if you would like to see for yourself how great this place is.

The space is clean and airy, the decor is warm and beautiful, the menu is diverse, the prices are relatively reasonable, the Quang noodles are delicious, beautifully presented with creative details, I will definitely come back for more 😋

Frog noodle soup is delicious, fermented fish sauce noodle soup is too spicy, corn milk is good.

The frog noodle soup is delicious, the food is served quickly, and the staff are lovely.