Harry's Holland Village

Service was average, but it was a busy night so can’t complain. Atmosphere was unfortunately very stuffy and hot indoors, aircon was not turned on and the fans didn’t do much to circulate air in the small space, making it both uncomfortable and noisy. Sadly the food was the worst part - truffle mushroom pizza had a strong artificial/chemical taste to it, would not recommend. the fish and chips did not taste fresh and was very clumpy. The mushy peas and the fries were the only positive part from this dish. Beers were average but prices are sky high compared to other bars around in the same area. Also, voucher system is confusing as it’s not clear which promotions can be mixed and matched, or what even constitutes a promotion (the 1 for 2 menu also counts as a promotion). Ultimately, wouldn’t return.

We visited in celebration of my Mums Birthday and our experience was flat out terrible. We waited to be seated outside the restaurant and staff looked at us multiple times without attending to us. Had to go up to them to request for a seat. Food was supbar and service was comedic. The nachos we ordered were clumped up together and they were stuck onto the paper they were served over. A shame because the nachos tasted pretty good. Everything else we ordered was average. We ordered a cocktail and staff told us that they had to cancel it because they could not find the ingredients. That's a first. We left the restaurant lighter than we entered because we perspired so much. The area was hot and there was either no or very bad air conditioning. The fans were also not helpful. One big reason we chose Harrys Holland V was the vouchers provided. $50 off the total bill. After our visit, its clear why the voucher was Holland V specific. Such a shame because all of these mistakes are easily correctable. Such ignorance.

Went to Harry's at Holland Village last Saturday, and while the food was the usual standard, the service was completely unacceptable. The whole evening was ruined by one of the staff, a Malay waiter who went by the name Sharil (not sure if that's his real name). It started when he let latecomers get a table before us. When we tried to reason with him about it, he was incredibly rude and flat-out refused to admit his mistake. Instead of listening, he constantly interrupted us, wouldn't let us finish a single sentence, and even shouted and threatened to kick us out. To top it off, he arrogantly pretended to be the restaurant manager. We later spoke with the actual manager, Reena—who was thankfully very friendly, professional, and helpful—and verified he was lying. I actually have a partnership with Harry's parent company and frequent different outlets island-wide, and I have never had such a terrible experience. We are paying customers here to enjoy a meal, not to be your punching bag just because you are busy or stressed out. After checking social media, it seems Sharil already has a notoriously bad reputation online. I honestly have no idea why he is still in a customer-facing role. The management at the Holland Village outlet seriously needs to educate this employee, tell him to drop the arrogance, and have him learn some basic manners from his peers.

Very disappointing experience. We queued for almost an hour, only to find that almost all the items from the promotion menu were already sold out. What made it worse was that the staff were not helpful and friendly. If most of the promotional items are unavailable, customers should be informed before waiting in such a long queue. On top of that, the restaurant was extremely hot and uncomfortable. Queued for an hour for basically nothing. Definitely not worth the time or the experience. Update: The most ridiculous part was that about half an hour after we placed our order, we asked the staff how long it would take for our food to be served. Guess what? She said the estimated waiting time was 2 hours. Please think twice before coming here unless you’re willing to wait 2 hours for your food. What an amazing experience! :)

Dear Restaurant Manager, I would like to share my disappointment regarding our experience at your restaurant last evening. We ordered a Caesar salad without realizing it contained bacon. When it arrived, we began separating the bacon as one of our friends does not consume pork. Due to dietary restrictions. The waiter was present at that point. While serving a beer, the male waiter who was wearing a cap made the remark, “Here's your halal beer.” We found this comment highly inappropriate and disrespectful. As it is never a joke to make such remarks, implying it in a different manner. Two waiters were rushing to clear our tables. When we asked about this, the waiter said it was their practice to clear any empty plates, and our convos were interrupted a few times due to the clearing. The restaurant was largely empty and our table had no subsequent reservation, so the repeated clearing made us feel unnecessarily rushed. Furthermore, several of the restaurant’s best-selling items that were prominently advertised were unavailable during our visit, which was another disappointment. Service staff is the first point of contact and it is up to them to make the atmosphere nice and memorable for diners. From taking orders, everything else was rushed. Overall, the experience made us feel uncomfortable. I hope you will look into these issues and address them appropriately. Great point is that the food came fast and tasted good. Location is very accessible, hope to have a better experience next time.

Mid. Over priced. I rather go featherblade or something yo. Only went for the min 80 spend get $50 off Also that doesn't include gst so yea Got beef & pork & chicken Drinks No coffee despite showing on menu Staff is chill But God its warm they don't close the door to let the Aircon do it's thing. Truffle fries taste different from SOD safe or other cafe. Abit off from your usual truffle fries. Would I come back? Nah Staff is cool tho P.s your app should add an ice cup Option if we buy drinks yo.

We had a walk in for dinner. Dave and the other Harry’s stuff was very friendly and easy with the kids. Food portion was big and yummy. Taste good. Ambience very good :) overall a nice place and kid friendly!

Thank you Harrys for the great promotion, and to Dave and Anil for the wonderful experience, who made sure that even a solo guest was not left alone. I enjoyed the dish and the wine, and I’ll definitely be back again next week. Thank you for the warm hospitality! 😊