I recently visited Da Nang. The cakes were delicious, but the prices occasionally increase; I don't know if it's because the place is popular.
However, the issue I want the owner to pay more attention to is the staff's attitude. We were dissatisfied with the following:
1. We bought too much water, making our wallets heavy. We didn't want to order more, just wanted a glass of ice, and when we asked, the staff member replied, "We only provide ice if you buy drinks."
👉Well, that's not wrong, but honestly, I've never encountered a restaurant or eatery that behaved like that. They weren't friendly or enthusiastic!
2. We ordered a lot, and the staff brought the food out, placed it on the table without saying anything. They just slammed it down and walked away.
3. After customers transferred money, they didn't respond to confirm receipt. We had to ask again to be sure.
The experience at the restaurant was truly terrible; we felt disrespected. If I return to Da Nang next time, or have friends visiting the city, I wouldn't recommend this restaurant.
I hope the owner pays more attention to training the staff to be more professional.