Starbucks - Punggol Coast

We had our gender reveal at Starbucks punggol coast and it was such a wonderful experience! Azzy and her colleague provided exceptional service and were very accommodating all throughout. Both of them are friendly, and genuinely excited for us, which made the celebration even more memorable. They have truly provided exceptional service that we really appreciate! This branch is definitely one of the best Starbucks outlets I’ve visited! Highly recommended for anyone looking for great coffee and outstanding hospitality! Disclaimer: they didn’t ask for a review. We are genuinely grateful for their service 👌

Hot Brewed Coffee with Pistachio Oatmilk -- 1st time order -- at PCM Staff Natasha & Athena -- Both did Excellent Brewing kopi ❤️ sure makes my Day. Thank you, Starbucks SG

Starbucks @ Punggol Digital District Punggol Digital District is a new work-live-learn-and-play integrated development. You can walk from one building to another with all sheltered walkways and won't have to worry about traffic, as it is a car-free district. If you look up, you will see bridges linking all the buildings. *The Punggol Heritage Trail is a good place for a walk or jog. *​Various offices. *​Hawker Centre. *​Various restaurants, cafes, and fast-food outlets. *​Supermarket. *​Other retail shops. *​Singapore Institute of Technology (SIT). *​Many HDB blocks surrounding the area. ​Autonomous vehicles will be tested on the roads here in Punggol and expected to be in operation by the year 2026.

Azeerah and Tasha have the warmest hearts this cold cold rainy day. My phone battery drained out possibly due to the cold weather and I needed a small charge so that I could get pay for some food and drink after the long walk around the punggol heritage trail. Plus enough battery power in the phone so that I could get home using the mrt. I was rejected by 2 cafes and 2 passerby before I tried Starbucks. Without any hesitation, Azeerah agreed to help and we chatted quite a bit too. While waiting, she offered a cup of water to me. Tasha was also super friendly and together they really lifted my mood for the day! Well done both of you for being decent and helpful! You've got a Starbucks fan for life!

Visited this outlet on national day and was appalled by the service from the crew. Starbucks membership card and app was not working that day and there were many customers in the shop trying to get their app to load. However, none of the staff bothered to inform customers about it until they reach the cashier. The one circled in red was a legend. He stared and look the customer and she struggled with the app as well as managing her 4 children. Knowing that the app was not working, he could have inform her about it. But he stared at her blankly. Overall, the staff here lacks initiative and ownership and should be sent for further customer service training.

Bought 6 slices of tiramisu cake to celebrate a colleague's birthday (he loves tiramisu). Unfortunately they don't have a full cake, but I guess just as well, as 6 was almost too much for us to finish. Also unfortunately, they don't provide candles. Otherwise, the cakes were delicious, service was pretty good, and ambience, while I didn't stay there to enjoy the cake, was standard Starbucks, which is quite nice.

Very disappointing experience at this Starbucks outlet this morning. I approached a staff member named Lisa to ask for a knife. Her attitude was noticeably impatient and unfriendly, which already made the interaction unpleasant. What concerned me much more was the way she handed the knife to me, with the pointed tip facing directly towards me. Regardless of whether this was intentional, I believe this is a basic safety issue. Staff working in a food and beverage environment should know how to pass sharp utensils safely, with the handle facing the customer. I do not expect unfriendly or impatient service when making a simple and reasonable request, and I certainly do not expect to feel uncomfortable about how a sharp object is being handed to me. I hope the store management will look into this incident, review the CCTV footage if available, and provide the necessary customer service and safety training to the staff concerned.

I'm not Singaporean. I'm Thai. Yesterday was my first time at that place. I don't speak English. But one of the staff members—I'm not sure if his name was Sam?—took great effort to communicate with me until we understood each other. Thank you for making me feel like I wasn't different from everyone else. I was very impressed. 🙏🙏🙏 Thank you.