Subway

i asked for a 12 inch bread at the start and when it came out of the oven it was still 12 inch but when i asked for no veggies and sauce the person in charge of handling that area cut my bread??? it came out of the oven as 12 inch whatsthe point of asking for 12 inch if youre just gonna cut it at the end???? arent you supposed to ask the customer first? this ruined my whole meal and mood. bad service. 0/10 server is called shavvone. shes a trainee ig. the egg mayo is nice.

guy ask me whether i want footlong and i said yes and he charge me two set meals and ignored me when i questioned him ???

Amex credit card has promotion for buying at Subway and its list of participation shop includes this shop at Junction 8 mall. After placing order at the counter, we noticed a small sticker at the paywave machine that the shop doesn't accept Amex credit card for payment. This was confirmed by the cashier staff. There is probably some lost of management control by Subway to have such inconsistency. BTW, there are quite some food wastes on the floor under the tables.

Please change your lid. I just stepped out from your shop only.

2 times within 2 weeks they get the order wrong. This team of new staff doesn't seem to understand the order well and fail to register the order in their mind. Half the time they seem to be lost in thoughts. Even the sub they prepared looks in a mess. I'll temporarily give up visiting this store for a long while.

I ordered a cup of mushroom.soup on 1st june 10plus (morning) and it has gone bad. I was given an exchange and the staff apologised. The staff later went to change the container of spoilt mushroom soup and realized that it had little left. It was not freshly prepared soup in the morning probably left over from last night !!! I was appalled by the fact I drank soup left over by night staff not cleared and morning staff continued to use it.

On 13 Feb around 10:20am, I visited your outlet and was the only customer in line. I ordered a 6-inch wheat sub and forgot to mention avocado until after the vegetables were added. Your staff member Esswari was visibly annoyed and remarked that I should have informed her earlier. Her facial expression and tone were unprofessional and made me feel unwelcome as a customer. I personally told her that her behaviour was disrespectful and that as a service staff, she should not be speaking to customers in that manner. She eventually apologised, but only after initially being defensive about it. I understand that adding items after vegetables have been placed may be inconvenient, but that is part of the job. There is no excuse for showing annoyance or speaking to a customer in that manner, regardless of what kind of day you're having. I would appreciate it if Esswari could be sent for customer service training. Service staff should be able to handle simple order changes without making the customer feel like a burden. Thank you.

One bitchy staff was rolling her eyes at me when i kindly ordered a nacho cheese bowl and even had the audacity to throw the food into the bowl and gave me attitude. I am very pissed as i didnt do anything wrong and she gave me attitude.