Beatrice
@beatrice194
7 Jun 2026
Unfortunately, we did not have the best experience here, which was disappointing given the reputation and price point of the venue. We had reserved a table for a sunset dinner, but upon arrival there was already a queue to get in. It felt as though the venue had been oversubscribed, as we were not seated until well after our reservation time. We were informed of a 300k minimum spend, but it was not made clear that this was per person, which caused confusion from the start. The journey down via the funicular was a cool experience, and the setting itself is undeniably beautiful. The sunset views were stunning, with huge waves crashing below and the mountains in the distance creating an incredible backdrop. However, once seated, we were only given a drinks and bar snacks menu despite having booked for dinner. We then waited well over an hour without any service. We repeatedly tried to get the attention of staff, but were continually overlooked while tables around us that had arrived at the same time, or later, were served food and drinks. By the time we finally received our drinks, around two hours had passed since arriving. When we asked about food, we were informed that we had been seated in the sunset bar area rather than the dinner restaurant, which was not what we had booked. Trying to pay at the end of the evening was equally frustrating. We again struggled to get the attention of staff and eventually had to seek someone out ourselves. It was only then that we were told the minimum spend was actually per person. At that point, after the poor service and lack of communication throughout the evening, we had no desire to stay longer or order more. We asked to speak to a manager, but after another lengthy wait no manager appeared. One of the waiters did try to help by looking for a table in the dinner section, which we appreciated, but by then we had already spent hours waiting and simply wanted to leave. The venue itself is undeniably beautiful and the sunset views are spectacular. Unfortunately, the service, communication, and organisation fell far below what we would expect from such a high end establishment, and it ultimately overshadowed what should have been a special evening.












