amira
@amirapetal8
4 Oct 2026
I have always been patronising vivo dian xiao er and have been a member here. While the food is usually good and served fast, I gave a feedback that the inclusive drinks for members only are really too sweet. I am also not allowed to change to a cheaper priced drink like tea. It's like forcing a sugar loaded drink onto you with the membership price that we bought. I gave feedback to the staff, and was shocked that she said many customers gave same feedback but management shoved it off by saying it could be minority customers who feel this way and encourage me to write a Google review to get management attention. I'm not sure how to feel about it. It's like they do not trust their staff and customer feedback and prefer us to openly write about it before any feedback is taken seriously. I have attached photo below of the sugar loaded drinks. I was even told that it contains real fruit bits but it's all artificial. I hope management can do something about this. If you want customer to pay for membership and provide perks, at least give us something that is consumable